Construction Shouldn't Feel Transactional

WatchConstruction Shouldn't Feel Transactional

So much of life today is transactional. Almost everything we do is a credit card payment, a transaction. You kind of pass like ships in the night. Work is done, they're gone.

I don't think construction should work that way. Your home is the biggest thing most people will ever own. The people working on it should care about it, and about you. That's what this short is about, and it's the heart of how G3 does business.

What Does G3 Stand For?

G3 stands for Be Grateful. Be Generous. Be Good.

• Be Grateful. For the people who trust us with their homes, and for the crews who do the work.
• Be Generous. With our time, our knowledge and our effort. That's why we share what we know through G3 Knows.
• Be Good. Do the right thing, especially when nobody's watching.

It's on our trucks and our shirts, but it's only worth anything if it shows up on the job.

Why Does a Relationship Change the Work?

Because it's construction, and things always go wrong. A delivery shows up damaged. An inspection gets moved. We open a wall and find something nobody expected.

When the job is just a transaction, those moments turn into arguments about who pays and whose fault it is. When there's a relationship, they turn into a phone call: here's what happened, here's how we're fixing it. We care about the relationship, so it changes our reaction to when things do go wrong.

What Does That Look Like on a Remodel?

• We listen first. Your goals, budget and timeline come before our ideas.
• We write it down. Your estimate spells out the exact scope before work begins, so there are no surprises.
• We keep you informed. G3 Construction manages the crews and keeps you updated.
• We own our mistakes. If we get something wrong, we fix it.
• We finish together. A final walkthrough with you, room by room.
• We stand behind it. Our work is backed by a 1-year workmanship warranty.

Do Clients Really Become Friends?

They do. We like the people we work with, and a lot of them become good friends. They send us Christmas cards, and we send brittle out every Christmas. They call us for other services we do, like roofing, windows, landscaping and holiday lighting. They become part of the family, if you will. It sounds a little trite, but it's true. We care about them.

You can read what they say in our reviews.

Why Should That Matter to You?

Because the best way to judge a contractor isn't the sales pitch. It's how they treat you when something goes wrong, and whether they're still answering the phone after the final check clears.

We want homeowners to be proud of the work we've done. That's the goal on every project.

What Kinds of Remodels Does G3 Do?

G3 Construction handles interior and exterior remodels, where applicable, including:

• Kitchens
• Bathrooms
• Master suites
• Full-home remodels like the Mosswood house
• Remodels after water or fire damage
• Exterior updates

Watch the Mosswood Remodel Journey on our remodel page to see what that looks like start to finish, and read the lessons we learned.

What Does a Good Relationship Ask of You?

It goes both ways. The best projects we've done had homeowners who told us what they wanted, made their selections on time, asked questions early and trusted the crew to do their jobs. Be honest with us, and we'll be honest with you. That's how it works.

How Does Our Process Work?

1. Listen. Your goals, budget and timeline.
2. Design and scope. A written scope and schedule before work begins.
3. Build. G3 Construction manages the crews and keeps you updated.
4. Walkthrough. A final review together.

Frequently Asked Questions

If you want a contractor who'll still pick up the phone after the job's done, call (945) 300-9018 or use the button below to start your remodel.

Keep learning: see our Remodeling page, read Choosing Flooring After Water Damage, or read what homeowners say in our customer reviews.