WatchUnderstanding Water Loss Claims: A Homeowner's Case StudyWinter in North Texas is mostly mild, until it isn't. One hard freeze can turn into a burst attic line, a soaked ceiling and a kitchen full of water. When that happens, you want to call people who know exactly what to do, and who'll still be around when it's time to put your house back together.
That's CMDR Restoration.
Who Is CMDR Restoration?
CMDR Restoration is the mitigation company in the G3 Knows family. CMDR is licensed by the Texas Department of Licensing and Regulation, RCO #1801. When water gets into your home, CMDR handles the urgent part: extraction, removal, drying and treatment.
G3 Roofing and Construction handles the rebuild. The two are separately licensed companies that work hand in hand.
What Does CMDR Do on a Winter Water Loss?
- Stops the spread. Confirms the water is off and the area is safe.
- Extracts water from floors, carpet and subfloor.
- Maps moisture with meters and thermal cameras, because freeze leaks often travel through ceilings and down walls in ways you can't see.
- Removes what can't be dried, using flood cuts that follow IICRC standards.
- Dries the structure with air movers and dehumidifiers.
- Monitors and logs readings until the house is truly dry.
- Follows a written protocol from an indoor environmental professional on larger or more complex losses, with clearance testing at the end.
Why Does Doing Mitigation Right Matter So Much?
Because everything after it depends on it. Matthew tells the story of a family whose first mitigation, done by another company, removed only a small piece of drywall, left the carpet and made no flood cuts. They started rebuilding before they realized mold could be growing inside the walls. The house had to be opened back up and mitigated again, properly, before it could be restored.
That's the outcome we work hard to prevent. Proper mitigation protects your health, your home and your rebuild.
Why Does Having One Team Make Winter Easier?
After a big freeze, everybody's phone is ringing at once. Plumbers, mitigation companies and contractors are all slammed. If you hire separate companies, you have to coordinate them all yourself, often while you're living out of a hotel or a relative's guest room.
With CMDR and G3:
- The mitigation crew and the rebuild team share photos, moisture logs and the list of removed materials
- You have one point of contact who can tell you where things stand
- Nothing gets lost in a handoff between strangers
- The rebuild can be planned while the house dries
What Else Can G3 Knows Help With After a Freeze?
Winter storms don't just hit plumbing. Ice and falling limbs can damage roofs and gutters. Water can damage cabinets, flooring and trim. Some families decide the rebuild is the time to finally update the kitchen or bath. G3 does roofing, remodels, windows and restoration, so you don't have to start over with someone new. We're a lot more than a roofing company.
What Should I Expect When I Call?
A real conversation. We'll ask where the water came from, whether it's stopped, how long it's been wet and which rooms are affected. We'll tell you what to do while you wait, like shutting off the main and staying out from under wet ceilings. When the crew arrives, they'll walk the house with you, show you the readings and explain the plan before work begins. No pressure, no hard sell, just what we see and what we'd do if it were our own house.
How Do I Get Ready Before I Need Us?
The best water loss is the one that never happens. Start with our guides on how to prevent frozen pipes and the winter storm home prep checklist. Then save our number in your phone: (945) 300-9018.
How Do I Reach CMDR?
Call (945) 300-9018 or visit our water damage page. We're based in Argyle, TX and work across North Texas. We're Licensed & Insured, and we'll always tell you straight what we see.
Be Grateful. Be Generous. Be Good. You can read what homeowners say about working with us.
Frequently Asked Questions
Is CMDR licensed?
Yes. CMDR Restoration is licensed by TDLR, RCO #1801.
Does CMDR do the rebuild?
CMDR handles mitigation. G3 Roofing and Construction, its partner company, handles the rebuild.
What areas do you serve?
Argyle, TX and communities across North Texas and DFW.
Should I call even if the leak seems small?
Yes. Small leaks can travel far inside walls and ceilings. A moisture check tells you what's really going on.
Keep learning: see our CMDR Restoration & Mitigation page, read Winter Storm Home Prep Checklist for Texas, or read what homeowners say in our customer reviews.
CMDR Restoration · Know Your Next Step
Tell Us What's Happening.
We'll help you understand how G3 can help. Call (945) 300-9018 or use the button below.
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